When it comes to investment properties it is good to understand that they will require maintenance. Most of our investment properties that we manage are well established properties that usually need general and regular upkeep/maintenance. It is best practice to keep your property looking good and functioning properly. Not only will it make your property last longer, but it will also attract well suited tenants.

When it comes to the upkeep, you have full control over the maintenance of your property. At the beginning we have a conversation with each owner so that they can set their own limit of authority on maintenance, meaning your property manager can only spend a certain amount on repairs without your approval. This will be included on the contract and the limit can range from $0 — one weeks rent.

When we need to contact a contractor we have a vast network of professional contractors, however you have the option of using your own contractors, please let your property manager know.

A great benefit in having a property manager is knowing that you have someone in the know keeping an eye on your property and they will be there to identify areas of preventative maintenance. This is to aid small issues turning into expensive issues.

Preventative maintenance is maintenance that the tenants are not responsible for. These include things such as house washing, gutter cleans, tree and hedge trimming, air conditioning servicing, chimney sweeps and ventilation servicing. Your property manager will conduct these maintenance checks every six to twelve months.

A well-insulated and ventilated home will also reduce mold — so we keep an eye on this to see if the homes have the correct air ventilation and the tenants are in a healthy environment — and doing their part to ventilate. As of July 1st 2019 it is now the law to be insulated. Landlords who do not have insulation installed in the ceiling and under floor, where practicable, may be liable of exemplary damages of up to $4,000.

We pride ourselves in making sure we select the best tenants for your property, our property managers have simple tips and tricks to identify these aspects.

Firstly, it is good to make sure the tenant will rent the property for as long as possible. This can be identified with previous rental history and the life situation of the person. Getting to meet the potential tenants is a great way for our property managers to get a sense of character.

Having a good understanding of the rental market by identifying trends and staying up to date with their local areas is crucial. This means they can maximize the rental returns which your property makes based on their access to information. Along with this insight, your property manager can suggest when the best time in the year is to list your property as certain times have higher demand plus more people would be willing to pay competitive rates.

We also assure that if your property is left empty, we will cover the mortgage payments. However, our diligent property managers will make sure this situation is always minimized. This will be done by advertising the property as soon as current tenants give notice and marketing the rental to a wide range of potential tenants.